Introducing.....MyRedlineDealer.com

 
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Are you ready to enhance your farm’s business operations?
The self-service portal that connects our customers with convenience, personalized information, enhanced customer service and the ability to order parts through e-commerce platform.
 
MyRedlineDealer Customer Portal Features
Here are just a few of the features that the MyRedlineDealer, customer portal can enable customers to do:
  • Improved visibility and access to real-time information 24/7, 365 days a year
  • Secure self-service access from desktop and mobile devices
  • Access to statements, invoices and online payments
  • Order placement and management
  • Ability to create shopping lists to prepare for seasonal needs
  • Customized equipment OEM specs and recommendations
  • Access to parts and service history
  • Submit support requests and monitor status
  • Update account information and user preferences
Because all the information you need is in one place, customers who use MyRedlineDealer report greater satisfaction and improved customer experience. In short, a customer portal serves as a one-stop shop for all of your self-service needs.


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MyRedlineDealer Portal FAQ


Your one stop to shop, browse and order parts inventory online!

Have a questions?

We're here to help! 

See below for frequently asked questions or how to reach out for additional help!
Ordering online lets you shop our full inventory and save time by making sure the parts you need are available and ready for you to pick up when you arrive to the store.
Signing up is easy!  Head over to the MyRedlineDealer Portal Page and click on the "SIGN UP HERE" button left to create an account for us to approve within one business day.
You can pick up in store and even leave a note to have your parts order delivered by a MyRedlineDealer Parts van to one of our parts drop locations for your convenience!
You do not need a MyRedlineDealer Portal account to access the MyRedlineDealer Portal.  You can checkout as a guest and we will ask you if you want to sign up for an account if you change your mind.  When checking out as a guest, please make sure you select the correct MyRedlineDealer location to make sure we have your part ready at the right location for pickup.
Ordering online will allow you to shop our full inventory from the comfort of your home or office. It will also allow you to select where you would like your order dropped off, for the times when your day lasts longer than our store hours, your parts order will be ready and waiting for you!
Have a different question? Please reach out to us for more information or view our instructional video HERE

MyRedlineDealer Portal Troubleshooting Tips


Troubleshooting Tips for the MyRedlineDealer
Thank you for utilizing the MyRedlineDealer Portal.  As with many technology enabled tools, there can be instances in which things don’t work as intended.  The following information is intended as assistance should you run into problems.  Please also feel free to contact us for additional information.
 
I’m Having Problems Connecting:
The most common cause for this is the browser you are using for connection to the portal.  It is important to use Google Chrome, Edge, or Firefox when navigating to the MyRedlineDealer Portal.  Internet Explorer is not compatible with our portal.
 
My Transaction Will Not Go Through:
 
There are a couple of causes when this issue is encountered:
 
  1. Cookies are small pieces of data stored on your computer that hold information about sites you have visited and actions you’ve taken while there.  “Old cookies” from previous internet sessions can sometime interfere with what you’re trying to do now.  For example, if you were on the portal but got interrupted in the middle of session and later closed out of your browser. From time to time you may need to clear those “old cookies” from your computer system.  The simplest way to take care of that is to power off or restart your computer.  Additional processes to clear them out are available depending on the browser you are using.  From the HELP link on your browser, search “clear cookies” or “clear cache” and follow the instructions.
  2. Customers are sometimes aware of part numbers they have frequently purchased in the past. Sometimes the numbers “subs” to a replacement part but sometimes they are discontinued altogether.  If you add a part number to your cart and the description is listed as “no description” or if the cost is $0.01, it is likely that the part has been made obsolete and the transaction will not process. There are two ways to address this issue.
  3. Another possible cause would be an issue with your credit card assuming that was your preferred method of payment.  To protect your privacy, we are not always able to tell precisely why the transaction would not go through.  Please contact your nearest Redline Equipment location and we will do all that we can to resolve those issues.

Have a different question? Please reach out to us for more information or view our instructional video HERE